Privacy Policy

Aloe Medical Office Solutions (AMOS) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you use our website www.amosbilling.com and our billing services.

Information We Collect

We may collect personal details such as your name, email, phone number, practice address, and billing/insurance information that you provide to us. We also automatically collect technical data (e.g., IP address, browser type, pages visited) to improve our site.

How We Use Your Information

We use your information to:

Provide and manage billing and claims services
Communicate with you regarding services and updates
Maintain compliance with healthcare regulations (including HIPAA)
Improve website functionality and customer experience
Respond to inquiries and support requests
We do not sell or rent your personal data.

SMS Communications

Consent for SMS Messages: AMOS may send SMS/text messages only if you have opted in to receive them. These messages may include billing, claims, appointment reminders, service updates, or customer support.
Use of SMS: SMS messages may include important service notifications, updates about your billing account, or responses to your inquiries.
Opt-Out: You may opt out of SMS communications at any time by replying “STOP” to any message. To receive help, reply “HELP” or contact us directly using the details below.
Data Sharing: Phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.
Charges: Message and data rates may apply depending on your mobile carrier.

Data Security & Retention

We use administrative, technical, and physical safeguards to protect your data. Information is retained only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

Cookies & Tracking

Our site may use cookies to enhance user experience. You can disable cookies in your browser, but some features may not work properly.

Sharing of Information

We may share information with trusted service providers (e.g., IT support, claims platforms) or if required by law. In the event of a merger or acquisition, your data may be transferred with proper safeguards.

Your Rights

You may request access, updates, or deletion of your personal data (subject to legal retention requirements). Contact us at the details below for assistance.

Children’s Privacy

Our services are intended for healthcare providers and are not directed to children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last Updated” date.

Contact Us

If you have any questions, please contact us:
📧 Email: solutions@amosbilling.com
📞 Phone: 281-645-6566
🌐 Website: www.amosbilling.com